At Unique London, we aim to deliver your order quickly, securely, and efficiently.
Below you’ll find everything you need to know about shipping times, costs, and policies.
All orders are processed within:
1–2 working days (Monday–Friday)
Orders placed on weekends or bank holidays will be processed the next working day.
During peak periods (sales, holidays, new drops), processing times may be slightly extended.
Delivery times begin once your order has been dispatched.
You will receive a confirmation email with tracking details once your order ships.
We ship worldwide.
Shipping costs are calculated at checkout.
Please note:
Once your order is dispatched, you will receive:
If you do not receive tracking within 2 working days, please contact:
Delivery fees are non-refundable unless:
For more details, please see our Returns & Refund Policy.
While we aim to meet estimated delivery times, delays may occur due to:
Unique London is not responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate delivery details.
If an incorrect address is entered:
Please double-check your address before completing checkout.
If your parcel has not arrived:
We will investigate with the courier.
Claims for missing parcels must be reported within 7 days of expected delivery date.
If delivery is attempted but unsuccessful:
If returned due to failed delivery, re-shipping costs may apply.
In rare cases, your order may be shipped in multiple parcels.
You will receive tracking for each shipment.
